Mi Claro

The UX/UI redesign of Mi Claro was developed with the aim of significantly optimizing the user experience. We focused on two fundamental aspects: improving the Dashboard and simplifying navigation, achieving a more intuitive and efficient access to all services and functionalities.

category

product

UX/UI, Product Design, Tech
2022

👁 What is Mi Claro PR?

The redesign of Mi Claro was developed prioritizing the user experience. The Dashboard structure was strategically improved, positioning essential services in an accessible manner.

This redesign not only improved the aesthetics of the portal, but also increased its functionality, allowing users to manage more quickly and efficiently.

🔍 Strategic Relocation of Services: Key services such as the "Refer and Earn" Referral Program, Equipment Inquiry, and the option to Link Payment Method have been repositioned in more prominent modules of the Dashboard, facilitating immediate access.

📱 Enhanced Equipment Inquiry: A module has been implemented in the dashboard that offers a clear and simple inquiry of the status and balance of equipment, significantly improving usability.

🛠 Optimization of Fault Reporting: For the fixed service, the process of reporting problems has been optimized, facilitating efficient communication of incidents.

✨ Dashboard Redesign: The Dashboard now presents an efficient combination of account information and main management functions, including plan updates.

💡 Optimized Shortcuts: Shortcuts have been improved, presenting clearer and more functional options, which enhances the overall navigability of the portal.